As transformation is more about people than technology, the underlying reasons for failure often lie in the roles responsible for executing these tasks and the individuals in those roles. Defining the right roles and choosing the right individuals in place to lead the transformation is important. This selection should be driven by capabilities rather than desires, i.e., an honest assessment of people's capabilities and shortcomings should lead to selecting those that are best suited for the job, rather than a desire to do the job. Choosing the right people for the right job is key to success!
• How do you choosing the right individuals in place to lead the transformation?
• What key roles are needed, serving as Change Agents who help facilitate shifts in mindsets and behaviors and act as role models for others throughout the organization?
• How should transformation leaders ensure employees across the enterprise operate with a shared sense of purpose?
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