Name
ISG INSIGHTS: Contact Center to Insights Center
Date & Time
Thursday, November 14, 2024, 12:50 PM - 1:05 PM
Speakers
Description
AI is here, but does that mean the end of the Contact Center for many? ISG’s Wayne Butterfield will run through the last trends and insights from the front lines of Contact Centers. What technology advancements are available and what should you be considering. Will the Contact Center still be here in 2026?
Location Name
Legacy 1 & 2
Full Address
Westin Stonebriar Hotel & Golf Club
1549 Legacy Dr
Frisco, TX 75034
United States
1549 Legacy Dr
Frisco, TX 75034
United States
Session Type
ISG Insights