Name
PANEL: Contact Center 2025
Date & Time
Thursday, November 14, 2024, 1:40 PM - 2:10 PM
Speakers
Wayne Butterfield - ISG
Leslie Dickens - Prime Therapeutics
Kent Lemon - Simplicity Consulting Services
Hardy Myers - Cognigy
Wayne Butterfield Leslie Dickens Kent Lemon Hardy Myers
Description

Contact Centers turn conversations into experiences and these experiences for the customers turn into revenue for your business. Our panel of experts will answer important questions, such as -

• What is the role of the Contact Center in the Future?

• How do we move from Contact to Insights?

• How do we deliver empathy in an age of AI?

• What value will the contact center bring in the future?

• What changes can you make to drive revenue from the Contact Center?

Location Name
Legacy Ballroom
Full Address
Westin Stonebriar Hotel & Golf Club
1549 Legacy Dr
Frisco, TX 75034
United States
Session Type
Panel