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Some time ago, I was discussing with some others agile advocates and practitioners about the future of the project teams in the Agile world. The focus of the conversation was on the role of the Solution Architect (SA) in Agile projects. I don't think that in the future, we will work only in Agile, but I definitely think that Agile will be very pres...
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A lot of customer experience professionals are new to Artificial Intelligence (AI) and may be unclear on how it can help them improve the customer experience. Below we explore some ways that AI can be used to enhance customer experience, and how these applications may differ across different industries.What is Customer Experience?Customer Experienc...
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Time is forever divided into before Covid and now, regardless of the topic, and the clean tech sector in Austin is no exception. As plans are created and implemented for economic recovery, there is a debate over how to stimulate the recovery in ways that are expedient for the immediate future and sustainable in the long term.In an opinion piec...
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Global spending on collaboration apps continues to rise as businesses deploy software across their organizations, according to IDC. But the rate of growth has slowed as adoption of videoconferencing tools matures and vendors trim prices.Share on Facebook Share on Twitter Share on LinkedIn Share on Reddit Share by Email Print resourceIt includes vid...
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