Do more with less. Budgets are tight. Keep pace and keep innovating. 

These are the pressures you’re under. So you need to find new ways to use technology in support of your business goals. Modern cost optimization approaches, new AI opportunities and infrastructure simplification can help you drive innovation, create new revenue streams and constantly elevate your total experience. 

Now in its ninth consecutive year, the ISG Digital Business Summit has firmly established itself as the premier gathering for digital transformation leaders. Leaders who are coming together to share best practices, lessons learnt and "aha" moments on how to disrupt and elevate your organisation.

If you’re looking to stay at the forefront of this fast-paced digital landscape, join us in London on 25 & 26 June!

Offering insights into the global shifts, emerging technologies and consumer behaviours that are driving innovation. 

Learn how to navigate these disruptions, harness AI and machine learning, and explore the rise of sustainable technologies. With these insights, you'll remain agile and competitive in the digital marketplace. 

Demystify the four pillars of total experience (TX): customer experience (CX), employee experience (EX), user experience (UX) and multiexperience (MX). 

Learn about human-centric design, employee empowerment, and leveraging AI to foster positive environments for both customers and employees. With these insights, you’ll be able to deliver exceptional experience to any customer or employee who interacts with your business. 

Discover the new business models that are reshaping industries. 

From subscription and AI-based models to personalisation-at-scale, explore the strategies and capabilities that are enabling long-term growth and market dominance. With these insights, you’ll be equipped to tackle novel approaches to value creation. 

Uncover the transformative potential of streamlining digital infrastructure. 

Simplification enhances operational efficiency and delivers superior products and services.  Discover how addressing your cloud-native architecture, data management strategies and automation can get you there. 

Explore the latest compliance and regulatory updates for 2024. 
 

From demystifying data privacy regulations to addressing ethical considerations in technology and cybersecurity compliance, you’ll leave with strategies for ensuring operations remain compliant, secure and ethically sound. 

Day One

8:30 AM

Chairman's Welcome

9:00 AM

General Sessions

11:10 AM

Networking Break & Innovation Labs

11:30 AM

General Sessions

1:00 PM

Lunch with Networking Table Topics

1:45 PM

General Sessions

3:10 PM

Networking Break & Innovation Labs

3:30 PM

4:30 PM

General Sessions

5:15 PM

Welcome Reception & Dinner

Day Two

9:00 AM

Chairman's Welcome

9:15 AM

General Sessions

10:20 AM

Networking Break & Innovation Labs

10:40 AM

General Sessions

12:05 PM

Lunch with Networking Table Topics

1:00 PM

General Sessions

2:35 PM

SPARK Sessions

3:25 PM

Networking Break & Innovation Labs

3:45 PM

General Sessions

5:15 PM

Chairman's Close & Closing Reception

When you make a strategic business investment, you expect exceptional ROI. The same should go for your technology conference experience. 

ISG events deliver innovative yet practical ideas and insights from thought leaders who have decades of experience in the field. We don’t just study or theorize; we have lived it. 

Bringing together these ISG thought leaders with industry visionaries and your most engaged peers in an intimate setting, every ISG event dives deep into the next game-changing opportunity for your business. It’s an experience you won’t want—and can’t afford—to miss.

We seek out a diverse roster of keynote speakers to share their lessons learned from building and scaling connected transformation initiatives. 

Hear a 360-degree view from the advisors, practitioners and technology providers who are living the strategy day in, and day out. 

Get hands-on with the technology that is shaping the future of business in our immersive innovation labs. 

Do you have a question about the event or want to keep up to date with the latest updates conference updates? Just hit below.